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24PETWATCH Complaint - Don't buy this insurance
24PETWATCH Complaint

24PETWATCH Complaint

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Don't buy this insurance


This insurance is fine for the first year. But pray that your animal does not have an illness that lasts one day over one year. At that point, all insurance for that particular illness stops- forever! This is outrageous and inhumane. Just imagine if a human's insurance would discontinue after one year for a particular illness, like diabetes or cancer. Because of this policy many animals will have to be put down. When asked about this, the company said a more expensive insurance package does not do this- that the policy I had was "a starter policy." When I then asked to upgrade to the more expensive policy, they said I could not do it for this animal because she had a pre-existing condition! Talk about a catch-22 condition! Go somewhere else for pet insurance- almost all other companies are less expensive also.


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Comments


spudraleigh says: (4 years ago)
 0
I have used them for years and they used to be very good. These days not so much. They seem to be in the microchip and finder business now. They reject all claims randomly asserting that it is preexisting or not covered or whatever they think up.

I will NEVER used this company again for anything. They have shown me that don't care at all pets, they just want your $$$!

STAY AWAY and get yourself some real pet health insurance from some other company.



carlaaz says: (6 years ago)
 +1
All Insurance complaints should be made to your states Dept of Insurance.




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